Privacy Policy for ShamVPN

Priority: 1

Service Description

Privacy Policy for ShamVPN

Effective Date: 28-05-2026

Last Updated: 28-05-2026

Developer: Maitechno

Contact Email: maitechno15@gmail.com
1. Introduction

ShamVPN  is committed to protecting your privacy. This Privacy Policy explains how we handle information when you use our VPN (Virtual Private Network) application (ShamVPN).

Important: ShamVPN is designed with a strict NO-LOGS policy. We do not collect, store, or share any information that could identify your online activities.
2. Information We Collect

2.1 Information We DO NOT Collect

In accordance with our strict no-logs policy, ShamVPN does NOT collect or store:

  • Your browsing history, DNS queries, or websites visited
  • Your original IP address or the IP address assigned to you by our VPN servers
  • Connection timestamps or session durations
  • Bandwidth usage per user
  • Any data about the content you access while using the VPN

2.2 Limited Information We May Collect

To provide and improve the ShamVPN service, we may collect the following minimal, non-identifying information:

 

Information TypePurposeRetention
App version and device OS versionTo ensure compatibility and troubleshoot issuesDeleted after 30 days
Aggregate bandwidth usage (not tied to individual users)For server capacity planningDeleted after 30 days
Crash logs and error reportsTo fix bugs and improve app stabilityDeleted after 30 days
VPN connection success/failure rates (anonymized)To monitor service qualityDeleted after 30 days

2.3 Information You Provide

When you contact customer support, we may collect your email address to respond to your inquiry. This information is used only to provide support and is not shared with third parties.

3. How We Use Information

The limited information we collect is used exclusively for:

  • Operating and maintaining VPN servers and network infrastructure
  • Diagnosing and fixing technical issues
  • Improving app performance and user experience
  • Responding to customer support requests

We do not use any collected information for:

  • Marketing or advertising purposes
  • Selling or sharing with third parties
  • Monitoring user activity

 

4. Data Security

We implement industry-standard security measures to protect all infrastructure and user data:

  • Encryption: All data transmitted between your device and our servers is encrypted using modern VPN protocols
  • Access Control: Only authorized personnel with a legitimate need can access systems
  • Regular Audits: We conduct regular security assessments of our infrastructure

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Children's Privacy (Compliance with Google Play Policy)

ShamVPN is not directed to children under the age of 13 and is not designed to appeal to children.

  • We do not knowingly collect personal information from children under 13
  • If we discover we have inadvertently collected information from a child under 13, we will delete it immediately
  • Parents or guardians who believe their child has provided information to us should contact us to request deletion

If you are under 13, please do not use ShamVPN or provide any information to us.

6. Your Rights

Depending on your jurisdiction (including GDPR for European users and CCPA for California residents), you may have the right to:

  • Access the limited information we hold about you (though we collect almost none)
  • Request deletion of your data
  • Opt-out of any data collection
  • Withdraw consent where applicable

To exercise these rights, contact us at [Your Email Address]. Since we operate with a strict no-logs policy, there may be no identifiable data to provide or delete, which itself is confirmation of our privacy commitment.

7. Data Retention

The minimal information described in Section 2.2 is retained for no more than 30 days. After this period, all such data is automatically and permanently deleted from our systems.

8 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes:

  • We will notify you by updating the "Last Updated" date at the top of this policy
  • For significant changes, we may provide additional notice through the app

Continued use of ShamVPN after changes constitutes acceptance of the updated policy.

9. Contact Us

For privacy-related questions, concerns, or requests:

Email: eng.muhammadaliah.com

Response Time: We will respond within 30 days as required  by applicable regulations.

 


 

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